Privacy Policy

DigiHireAI is an AI-powered recruitment and interview intelligence platform developed and managed by DigiHelic Solutions Pvt. Ltd.

This Privacy Policy applies to:

• Website visitors
• Clients and prospective clients
• Job applicants and candidates
• Recruitment partners
• Vendors and consultants
• Users of DigiHireAI and other DigiHelic platforms
• Mobile and web application users
• Marketing and communication recipients

This policy applies to all services offered by DigiHelic including:

• AI-powered recruitment solutions
• Staffing and recruitment services
• ERP consulting services
• Cloud and digital transformation services
• SaaS products and portals
• Software development solutions
• Video interview and candidate evaluation platforms

We may collect personal, professional, technical, and business-related information.

We use collected information for legitimate business and operational purposes, including:

• Delivering products and services
• Recruitment and candidate evaluation
• Conducting AI-assisted interviews and assessments
• Client onboarding and engagement
• Responding to inquiries and support requests
• Product development and enhancement
• Service personalization
• Communication and notifications
• Analytics and performance optimization
• Marketing and promotional activities
• Fraud detection and cybersecurity monitoring
• Legal, contractual, and regulatory compliance

Certain DigiHelic platforms including DigiHireAI utilize Artificial Intelligence (“AI”), automation technologies, machine learning models, and analytics tools.

These technologies may:

• Analyze candidate responses
• Generate interview summaries
• Create evaluation reports
• Assist screening processes
• Identify communication patterns
• Support recruiter decision-making
• Improve hiring efficiency and consistency

Where applicable, DigiHireAI may process:

• Video interview recordings
• Audio responses
• Speech-to-text transcripts
• Candidate interaction patterns
• Communication behavior analytics

Such processing is performed exclusively for recruitment, assessment, verification, training, quality control, platform enhancement, or security purposes.

We do not intentionally use facial recognition for identity surveillance or unrelated profiling activities unless explicitly disclosed and legally permitted.

By submitting applications, resumes, interview responses, assessments, or related information through DigiHireAI or associated recruitment platforms, candidates acknowledge and consent to:

• Collection and processing of submitted information
• AI-assisted evaluation and analysis
• Sharing of profiles with authorized recruiters or employers
• Storage of recruitment-related records for operational purposes

Candidates are responsible for ensuring that all submitted information is lawful, accurate, and authorized for sharing.

Our websites and platforms may use:

• Cookies
• Pixels
• Analytics tools
• Session tracking technologies

These technologies help us:

• Improve user experience
• Understand platform usage
• Enhance performance
• Analyze traffic and engagement
• Support marketing and advertising campaigns

Users may modify browser settings to disable cookies, though certain features may not function properly.

We do not sell personal information.

We may share information with:

• Authorized clients and employers
• Recruitment partners
• Cloud hosting providers
• Technology vendors
• AI and analytics service providers
• Legal or regulatory authorities
• Internal employees and authorized personnel
• Business partners supporting service delivery

All third parties are expected to maintain reasonable confidentiality and security protections.

As DigiHelic serves global clients and users, information may be processed, transferred, or stored outside India.

Where international data transfers occur, we implement commercially reasonable safeguards and contractual protections consistent with applicable laws and industry standards.

We retain information only for as long as necessary for:

• Recruitment processes
• Service delivery
• Client obligations
• Operational requirements
• Legal and compliance purposes
• Dispute resolution
• Security monitoring

Data may subsequently be securely deleted, anonymized, or archived.

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against:

• Unauthorized access
• Misuse
• Alteration
• Disclosure
• Destruction
• Cybersecurity threats

However, no system, network, or electronic transmission can be guaranteed to be completely secure.

Subject to applicable laws, individuals may request:

• Access to personal information
• Correction or updates
• Deletion of information
• Withdrawal of consent
• Restriction of processing
• Objection to certain processing activities
• Data portability where applicable

Requests may be submitted to: info@digihelic.com

We may require identity verification before processing requests.

Our platforms may contain links to third-party websites or integrations.

DigiHelic is not responsible for:

• Third-party privacy practices
• External website content
• Third-party security standards
• External services not operated by us

Users should review third-party privacy policies independently.

We may send:

• Product updates
• Service announcements
• Marketing communications
• Event invitations
• Promotional messages

Users may opt out of marketing communications at any time using unsubscribe links or by contacting us.

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from minors without appropriate authorization.

DigiHelic aims to maintain reasonable privacy and data protection practices in accordance with:

• Applicable Indian laws
• Information Technology Act provisions
• Reasonable security practices
• Client contractual obligations
• Internationally recognized privacy principles where applicable

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page with revised effective dates. Continued use of our services after changes constitutes acceptance of the revised policy.

For privacy-related concerns, requests, or questions: