Client Intake
Collect and organize client information.
GLOBAL CASEWAY
Immigration Case Management for Modern Practices
Global Caseway helps immigration professionals manage clients, cases, documents, requirements, communication, and case activity from one centralized workspace.
- Built for RCICs & Immigration Lawyers
- Structured Case Workflows
- Client & Document Management
- AI-Assisted Case Support
Case & Document WorkflowsDesigned for Immigration Professionals
CASE WORKFLOW
From client intake to application review.
Example Case
Express Entry Application
Case Management
Manage immigration matters and case activity.
Documents
Track documents and case requirements.
Application Review
Review case information before submission.
AI-ASSISTED WORKFLOW
Voya AI Assistant
Client & Case Records
Centralized case collaboration
HOW IT WORKS
Support Consultants and Clients in One Workflow
Global Caseway brings case activity, client information, documents, communication, and AI-assisted workflow support into a connected immigration case management experience.
For Immigration Professionals
Manage client cases, deadlines, documents, requirements, and case activity from a centralized workspace.
For Clients
Give clients a structured way to share information, upload documents, review case activity, and communicate with their immigration professional.
Voya AI Assistant
Support immigration workflows with AI-assisted guidance designed to help users navigate case information and common process questions.
CASE WORKFLOW PREVIEW
Illustrative case status and workflow view
In Progress
Client A
Express Entry
Workflow stageExample
Documents Pending
Client B
Study Permit
Workflow stageExample
Under Review
Client C
PR Application
Workflow stageExample
Client Action
Client D
Work Permit
Workflow stageExample
PLATFORM FEATURES
Immigration Practice Management Capabilities
Global Caseway brings client, case, document, communication, scheduling, billing, and reporting workflows into a connected workspace for immigration professionals.
Contact Management
Organize contacts, communication history, follow-ups, and client information within a centralized immigration practice workflow.
Prospect Management
Manage prospective clients, initial assessments, communication, and progression from inquiry to active case.
Client Management
Maintain client profiles, case information, communication history, and related activity in one place.
Case Management
Track immigration matters, case stages, activities, responsibilities, deadlines, and supporting information throughout the case lifecycle.
Form Management
Organize immigration forms and supporting information as part of structured case preparation and document workflows.
Document Management
Organize, store, retrieve, and share immigration-related documents within connected client and case workflows.
Client Portal
Provide clients with access to case-related information, document workflows, communication, and updates through a dedicated portal.
Email & Communication
Support communication between immigration professionals and clients while keeping case-related activity easier to organize.
Calendar & Scheduling
Manage appointments, consultations, reminders, deadlines, and case-related scheduling within the platform.
Responsive Access
Access supported case-management workflows across desktop, tablet, and mobile screen sizes.
Billing & Accounting Workflows
Support billing, invoicing, retainers, payment records, and other financial information related to immigration practice operations.
Data & Access Controls
Support controlled access to client, case, and document information within the Global Caseway workspace.
Tasks & Reminders
Organize tasks, responsibilities, reminders, and follow-up activity across client and case workflows.
Contract Management
Manage agreements, engagement documents, and related records as part of the client and case workflow.
Reports & Dashboard
Review case activity, workflow status, client information, and practice-level reporting through centralized dashboard views.
ABOUT GLOBAL CASEWAY
Built Around Immigration Practice Workflows
Global Caseway is an immigration case management platform designed to support immigration professionals in organizing clients, cases, documents, communication, tasks, and practice activity.
The platform brings frequently used case-management workflows into one connected workspace, helping teams maintain visibility across client and case activity.
Who It Supports: Global Caseway is designed for immigration professionals, including RCICs, immigration lawyers, and teams managing immigration case workflows.
Product Focus: The platform focuses on client management, case organization, document workflows, communication, scheduling, reporting, and AI-assisted workflow support.
Global Caseway is part of DigiHelic's digital product portfolio.
Structured Workflows
Support organized client, case, document, and practice-management processes through connected workflows.
Collaboration
Help immigration professionals, team members, and clients coordinate case-related information and activity.
Technology Support
Use digital tools and AI-assisted capabilities to support immigration case-management activities.
Workflow Improvement
Bring frequently used practice-management activities into a centralized platform that can evolve with operational requirements.
GET IN TOUCH
Connect with the Global Caseway Team
Contact the Global Caseway team for product information, sales enquiries, support, or questions about immigration case-management workflows.
Email Global Caseway
info@globalcaseway.com
For product, sales, and support enquiries.
Visit Global Caseway
globalcaseway.com
Explore the Global Caseway website and product information.
AI-ASSISTED SUPPORT
Voya AI Assistant
AI-assisted support for immigration case workflows, documents, case information, and day-to-day practice management activities.
AI Assisted
Built around immigration practice-management workflows.